At Siddhivinayak Packers and Movers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or use our moving, packing, transportation, storage and logistics services.

Information We Collect

When you contact us or request a quotation, we may collect information such as your name, phone number, email address, pickup and delivery locations, moving requirements and other details necessary to provide our services. We may also receive information that you voluntarily provide through contact forms, enquiry forms, telephone calls, WhatsApp or other communication methods.

Our website may also automatically collect limited technical information such as browser type, device information, IP address, pages visited and general website usage information. This information may be used to improve website performance and user experience.

How We Use Your Information

The information we collect may be used to respond to enquiries, provide quotations, arrange moving services and communicate with you regarding your booking or request. We may also use information to coordinate packing, transportation, storage, vehicle relocation and delivery services.

We may use non-sensitive website usage information to understand how visitors use our website and to improve our content, functionality and services.

Sharing of Information

Siddhivinayak Packers and Movers does not sell or rent your personal information to third parties. We may share relevant information with employees, service providers, transportation partners or other parties involved in fulfilling your requested service when such sharing is necessary to complete the relocation.

We may also disclose information where required by applicable law, legal proceedings or a valid request from a government or regulatory authority.

Payment Information

If payments are made through a third-party payment provider, your payment details may be processed directly by that provider according to its own privacy policy and security practices. We do not intentionally collect or store complete card numbers, banking passwords or other highly sensitive payment credentials on our website unless specifically required and lawfully processed through an appropriate payment system.

Cookies

Our website may use cookies or similar technologies to improve functionality, understand website traffic and provide a better browsing experience. Cookies are small files stored on your device by your browser.

You may be able to disable or delete cookies through your browser settings. However, doing so may affect certain website functions.

Data Security

We take reasonable administrative and technical measures to protect the information provided to us from unauthorized access, misuse, alteration or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, comply with legal obligations and meet other legitimate business requirements.

Your Choices

You may contact us to ask about the personal information we hold about you or to request correction of inaccurate information. Where applicable, you may also request deletion of information, subject to legal, contractual and legitimate business requirements.

You can also choose not to provide certain information. However, some information may be necessary for us to provide quotations or complete your requested moving service.

Children’s Privacy

Our website and services are intended for general users and are not specifically directed toward children. We do not knowingly request or collect personal information from children for the purpose of providing our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable requirements. Any updated version will be published on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Siddhivinayak Packers and Movers through the contact details provided on our website.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.