By accessing the website or using the services of Siddhivinayak Packers and Movers, including house shifting, office shifting, vehicle relocation, packing and unpacking, storage and logistics services, customers agree to these Terms and Conditions. Customers are required to provide accurate information about the pickup location, destination, quantity and type of goods and any special requirements so that an appropriate quotation and moving plan can be prepared. Any quotation provided is based on the information available at the time of estimation and the final charges may change if there are changes in the quantity of goods, distance, floor level, accessibility, additional services or other circumstances not included in the original quotation.

Customers should inform us about fragile, valuable, unusually heavy or specially handled items before the move and should remove cash, jewellery, important documents and other highly valuable or irreplaceable belongings unless specific arrangements have been made. Our team uses suitable packing methods based on the nature of the items and customers who choose to pack their own belongings remain responsible for issues resulting from inadequate packing. We make reasonable efforts to load, transport and unload belongings safely and efficiently, although additional charges may apply where special equipment, extra labour, difficult access, stairs or other unusual conditions are involved. Transportation and delivery timelines are estimates and may be affected by traffic, weather, road conditions, vehicle availability, government restrictions or other circumstances beyond our reasonable control.

For vehicle relocation, customers must provide accurate vehicle details and remove personal belongings and valuables from the vehicle before transportation unless otherwise agreed. Storage services are subject to the agreed duration, charges and conditions, and illegal, hazardous, highly flammable, perishable or restricted items will not be accepted for transportation or storage. Customers should inspect their belongings upon delivery and promptly report any damage, loss or shortage with relevant details and supporting information so that the matter can be reviewed according to the agreed service terms and applicable law. Customers who wish to cancel or reschedule a booking should inform us as early as possible and applicable cancellation or rescheduling charges may depend on the timing of the request and expenses already incurred.

Customers are responsible for paying the agreed service charges according to the payment terms communicated at the time of booking and additional services requested later may result in additional charges. Information published on our website is provided for general purposes and service availability, pricing and other details may change without prior notice. We may use third-party providers for certain transportation, payment or supporting services and their respective terms may also apply. Siddhivinayak Packers and Movers will not be responsible for delays caused by circumstances beyond our reasonable control including natural disasters, severe weather, accidents, strikes, government restrictions, road closures, civil disturbances or other exceptional events. Users must not misuse the website, attempt unauthorized access, interfere with its functionality or use its content for unlawful purposes. We may update these Terms and Conditions from time to time and the latest version will be published on this page. By using our website or booking our services, you acknowledge that you have read, understood and agreed to these Terms and Conditions.